+84 28 777 16 888
+62 815 8659 2696
+63 2 83531420
+84 28 777 16 888
support@powersell.com
support@powersell.com
cs@powersell.id
support@powersell.com
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Instructions to cancel return reconciliation

Method 1:

Step 1: Log in to PowerSell here.

Step 2: From the sidebar menu on the left, select Orders Management => select Return Reconciliation.

Step 3: Click on the Confirmed Return section.

Step 4: Click on the box before the orders you want to reconcile or the box before Order Info ( under the search box).

Step 5: Select Mass Action. => Select Remove reconciliation

 

Method 2:

Step 1: Log in to PowerSell here.

Step 2: From the sidebar menu on the left, select Orders Management => select Return Reconciliation.

Step 3: Select Reconciliation History.

Step 4: Click on Action Type, select Remove Reconciliation => Click on Filter.

Step 5: In the Action section, click the box with redemption icon (red) => Click Reconcile to confirm or Cancel if you want to keep the previous reconcile operation.

 

Any questions? Please contact our individual country customer care team for assistance:

– Singapore, Malaysia, Thailand, Vietnam: (028) 777 16 888 or email support@powersell.com

– Philippines: +63 2 83531420 or email support@powersell.com

– Indonesia: +62815 8659 2696 or +62815 8658 6686 or email cs@powersell.id

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