Step 1: Login to PowerSell here.
Step 2: On the left side of the main dashboard, click on Chat automation.
Step 3: In the PowerReply tab, click “New Message”.
(You can create up to 5 template messages and they will be sent respectively at the same time).
Step 4: Input your welcome message using 2 tags: “Shop’s name” and “Buyer’s name”. Then click “Save”.
Notes: Select the time that you want to send these messages after receiving your buyer’s first message.
Step 5: Click on the tab “Configurations” and select the stores that you want to apply PowerReply to by switching the button on “PowerReply” column:
-
Grey: disable PowerReply messages.
-
Blue: enable PowerReply messages.
