Failed to upload: Reasons & Resolutions

Error reason

Solution

[SHOPEE] Invalid package_height. | error_param 

The height of the package has to be greater than the Length and Width 

[SHOPEE] Volumetric weight should be between {min} and {max} | error_param

The limit of dimension applies to all dimensions (height, length, and width) of the package. If one dimension is over the limit, the shipping provider will refuse to deliver the package.

[SHOPEE] Weight invalid. weight must between {min} to {max} | error_param

Some shipping providers of Shopee have their regulation on the min and max weight (kg)

[SHOPEE] Must contains all mandatory attribute | error_param

The category has the mandatory attribute. However, PowerSell has not supported this yet

Please contact PowerSell CS team to receive support

[SHOPEE] Description exceeds min length 100 | error_desc_length_min_limit

Shopee’s product description requires min 100 characters and max 3000 characters.

[SHOPEE] SIZE_SELECTION require size_id | error_param

This error is due to choosing shipping providers XPost Integrated (40012) that has 5kg as the max limit of weight. Smaller than the amount entered by the seller. 

[SHOPEE] spex error : description length is greater than max limit, length:5308 limit:3000 | error_unknown

The product description is over Shopee’s limit which is 3000 characters

[SHOPEE] item should enable at least one channel | error_unknown

The error occurred because the seller has not successfully chosen any shipping provider on the Shopee seller center yet

[LAZADA] E500: Create product failed [{field“:”sku”,”message”:”null:BIZ_CHECK_MAIN_IMAGE_DUPLICATE:Hình ảnh chính có trùng lặp …}

Lazada checks the content of images. This situation happens when there are 2 same images in the gallery. Seller just needs to remove one

xxxx_CATEGORY_IS_NOT_LEAF_CATEGORY

The chosen category is no longer available for selling

Please choose the sub-category to continue. If PowerSell does not show the sub-category for you to choose, please contact the CS team for further support

E500: Create product failed [{“field”:”sku”,”message”:”null:BIZ_CHECK_SPECIAL_PRICE_RATE_OUT_OF_RANGE:Đặc biệt tỷ lệ Giá {special price} là ra khỏi phạm vi 0.50 ~ 1.00″}]

The Sale price can be only discounted by 50% of the Retail price

E500: Create product failed [{“field”:”sku”,”message”:”null:BIZ_CHECK_SELLER_SKU_DUPLICATE:SellerSku có trùng lặp”}]

There are duplicated SKUs

[LAZADA] Lỗi từ sàn trả về E500: Create product failed [{“field”:”sku”,”message”:”null:BIZ_CHECK_PACKAGE_NUMERIC_NEGATIVE:Gói giá trị thuộc tính không thể được tiêu cực [com.alibaba.gpf.sdk.model.pagemodel.PageValueModel@54c501e9]”}]

The delivered weight amount (Weight) is too small

[LAZADA] E500: Create product failed [{“field”:”p-100005652″,”message”:”Nhóm màu:CHK_CATPROP_CPV_NOT_ENUM:Non-enumeration of property value not legal”}]

The seller has not chosen the color attribute yet